Furious couple say company charged them £2,500 to move house - just four miles away

A couple have slammed a removals company who ended up charging them 2,500 to move house - just four miles away. Picture: SWNSA couple have slammed a removals company who ended up charging them 2,500 to move house - just four miles away. Picture: SWNS
A couple have slammed a removals company who ended up charging them 2,500 to move house - just four miles away. Picture: SWNS
A couple have slammed a removals company who ended up charging them £2,500 to move house - just four miles away.

Kevin White, 51, and his wife Allison had packed up their house and had been quoted £660 from Bristol 1st Removals to help transport their things.

But on the day of the move, there was a delay in the couple getting the keys to their new house.

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And when they phoned the removals firm to let them know, the company said they would have to store the couple's items overnight - at an extra cost of £1,920.

The furious couple ended up forking out a whopping £2,500 to Bristol 1st Removals - but not without threatening to call the police during a heated discussion.

However, Richard Morgan of Bristol 1st Removals said that, under the company's terms and conditions, they acted within their rights and legitimately charged the extra money.

Mr White, a driver, told how he and his wife had planned to move on October 18 from Ilchester Crescent in Bedminster Down, Bristol, to Chessington Avenue in Whitchurch - a 15-minute drive away.